A Practical Approach for IT Governance

A Practitioners Approach to Technology Management

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If you look at healthcare, broadly you have two groups: you have GPs (General Practitioners) and Specialists. In our field of technology, we broadly have three groups: BPs (Business Practitioners) – those who understand the business and translate them to technology needs; APs (Application Centric Practitioners) – who understand the core systems such as ERPs, Supply Chain, and other systems that deliver the technology to the business; and IPs (Infrastructure Centric Practitioners) – who understand the underlying infrastructure to run the applications securely and efficiently.

Of course, we can add other practitioner groups. For example, Specialists in healthcare are evolving – podiatrists were not very common a few decades back. The key difference between our field and healthcare is the rigor of training and certification. Although there are some generally accepted certifications PMBOK, CISA, etc., the rigor of credentialing that is prevalent in the healthcare is absent in our (IT industry). One can argue, with validity, that rigor can lead to cost escalations as we have seen in the healthcare sector. However, I strongly believe that rigor such as recertifying ourselves periodically is necessary to bring a modicum of discipline to a sector that is completely unstructured.

Just as there is a need to expand our horizons to understand the nature of the business we serve and understand the “culture” of the people we manage, I believe that there is a need to bring back the fundamentals of engineering into technology and how we manage technology.

Written by Subbu Murthy

August 20, 2011 at 9:36 am

Posted in IT Governance

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