A Practical Approach for IT Governance

uGovernIT Release R1

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Blogs are meant to share thoughts, not run a propaganda.  Therefore when a blog has a title uGovernIT Release R1, it does sound like, and frankly is propaganda.  But years of dedicated work by a great development team led by my CTO, justifies this advertorial blog.

uGovernIT provides a simple but a complete IT Governance system including a ticketing system to manage service desk, a change management system, a project request and tracking system, asset management, and resource management.  It provides complete transparency into the IT initiatives, resource allocation, project prioritization, issues and challenges faced, and the planning and budgeting process.

Through use of dashboards and IT analytics, uGovernIT provides integrated intelligence about IT to manage resources efficiently, manage project portfolios, manage risk appropriately, and facilitate alignment to business needs. uGovernIT has three components:

  • Service Management System
  • Virtual PMO
  •  CIO Assist™

ServiceManagement System provides the basic ticketing system, user facing wizards to help users quickly and easily make user requests, mobile module to help IT manage user requests quickly, asset and change management modules to ensure the integrity of delivered services.

Virtual PMO is an integrated Project and Resource Management System that includes a resource allocation and tracking system, and a sophisticated project request and triaging system to help prioritize the project request and help management track the projects costs, schedule, risk and assess the project performance.

CIO Assist™  is essentially a set of customizable IT Dashboards based on business intelligence using IT Analytics to help assess how well IT is performing, assess ROI of IT investments, manage portfolio of projects, conduct IT assessments, and maintain a IT Balanced Scorecard as a benchmark of the value created by technology investments.

Written by Subbu Murthy

October 9, 2011 at 2:46 pm

Posted in IT Governance

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