A Practical Approach for IT Governance

Archive for May 2012

Managing technical resources is not getting any easier

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Any way you look at it, managing technical resources is always challenging.  Have tools helped?  Sadly they have not done so.  Remember the hype of paperless office – computers actually generated more paper.   Likewise, tools have created more work.  The reason is simple:  people use multiple tools.  Tools for managing services, tools for managing projects, and finally, tools for planning and budgeting.  On top of it there is the need for a separate tool for integrating data and building analytics.  The implications are that we waste not just staff time but significant management time as well.

All this adds up to high capital expenditures costs and high recurring costs.  Just as simple and easy to use document management tools such as SharePoint made document management easier, there is a crying need for simple but effective resource management tools that goes beyond traditional time keeping.  Such a tool should provide a set of customizable Dashboards using IT analytics to help assess how well the technical resources are aligned to meet business needs.

Written by Subbu Murthy

May 29, 2012 at 9:33 pm