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Six Principles from Amazon can also guide CIOs

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Amazon CEO Jeff Bezos addresses a press

In the old article “6 Things Jeff Bezos Knew Back in 1997 That Made Amazon a Gorilla”,  Jeff identified key insights that can help entrepreneurs.  Sitting across the table with one of the five founders at Amazon at one of the round tables, I was astounded as to the audacity and approach they were taking.  I wrote a blog post on how those principles had guided me.  After nearly two decades, these six principles are still very true.

  1. When there is a window of opportunity – go for it.2. Think Long Term 5-7 years. 3. Focus on Long Term Market share – not short term profits.  4. OK to make mistakes but not be timid.  5. Obsess over customers.  6. Be the First.

Jeff’s guidance is not just for entrepreneurs.  IT leaders can apply these principles to transform the enterprises they work for.  The first principle of going after opportunities means that IT leadership should be proactive and seek out technology initiatives.  The second principle (long term thinking), the third principle (market share) and the sixth principle (“be the first”) all imply that IT leaders should constantly look for innovation that may not yield short term results but give the enterprise significant slice of the markets.

The fourth principle recognizes that innovation inherently carries risk.  The key is to make mistakes quickly and learn from them, but once it is deemed a failure, rapidly discard them or modify them to yield better outcomes.  It is interesting that very few IT leaders assess and abandon projects that yield no value.  The fifth principle of revolving around the customer implies transparency in building IT systems that are no closed within the enterprise.  Rather, IT systems should revolve around customers served by the enterprise.

I am proud to have built our firm around these six principles.  The new paradigm for IT management is not just ITSM but transforming the enterprise to meet the digital era! IT leaders can say goodbye to legacy tools,  uGovernIT – is the first tool to have ITSM plus Digital PMO!  uGovernIT is offered at a very attractive price and enables IT to become the change agents delivering not only IT enabled services but digital projects across the enterprise. Businesses and Customers can easily interact with IT using our automated agents, pre-built workflows and wizards. Check us out at www.ugovernit.com.

 

Written by Subbu Murthy

June 1, 2016 at 11:01 pm