uGovernIT

A Practical Approach for IT Governance

Do Mid Market CIOs have FOMOphobia?

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FOMO

Many mid-market CIOs feel that they do not have the tools or processes or people to manage technology.  Mid-Market CIOs feel that that there faced with service requests that need to be done instantly, projects that have to be done  ASAP,  technology is changing rapidly, and on top of it, they have to keep systems compliant and safe.  All at the same time !

I learnt a new phrase from my daughter – FOMO.  I could not help but feel that many mid-market CIOs have this phobia of being left out.  They feel that the “Big CIOs” have the tools, the people and the big budget to tackle bigger challenges and bring innovation to the enterprise.

In reality mid-market CIOs are not missing out anything.  Big CIOs use multiple solutions from multiple vendors making it difficult to integrate and get a 360 degree view!  These point solutions cost a lot of money for license fees and dedicated teams to maintain them.  They are stuck in the old school techniques and spend enormous resources.  Mid market CIOs can learn from these mistakes.  They can leverage modern approaches that are not onerous and can be customized easily to meet their needs.uGovernIT is a tool designed for the mid-market CIO.

Instead of using four or five tools to do all this work, uGovernIT will get your staff “out of the weeds” with a complete set of workflows for managing help desk requests, problems/incidents, technical change requests, projects and resources.  Designed for the mid-market, uGovernIT is the first Cloud Based ITSM Software to incorporate Digital PMO to help CIOs leverage agile methodologies to manage the new wave of technologies. In addition to helping mid-market CIOs manage the help desk and keep your lights on, uGovernIT helps them:

  • Configure agents to automate services to drive efficiency across the enterprise.
  • Leverage agile project methodologies to implement “digital projects”.
  • Provide 360 degree view of IT to align resources to IT activities that provide most value to the enterprise.
  • Gives a complete view of the resource allocation from the resource perspective – covering both in-house staff, consultants and outsourcers!

Written by Subbu Murthy

August 19, 2016 at 12:04 pm

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